Tuff
TUFF-TUFF TUFF-TUFF TUFF-TUFF
TUFF-TUFF TUFF-TUFF TUFF-TUFF
background
Contact

Get in touch with our team or find your answers in the FAQ.

Our channels

Telesales

Telesales

Goiânia: (62) 3598-2050
Uberlândia: (34) 3292-6100

Customer Service

Customer Service

Goiânia: (62) 3598-2050
Uberlândia: (34) 3292-6100

Contact Us

Send us your question or suggestion, and we’ll get back to you soon.

Work with us

How about joining Start? We’re always happy to welcome new talent! Check out our openings and stay tuned - new opportunities are always coming up.

FAQ

Check out the most frequently asked questions from our customers and get all your doubts about our products answered.

Does Tuff sell on-line?

At the moment, we are not selling directly to the end consumer through our website. To stay updated with our news, follow our official profiles.

How can I purchase directly from the industry?

To buy directly from the industry, you must be registered with us. To check if you qualify and what documentation is required, please contact our telesales team: +55 (62) 3598-2050 (Goiânia) or +55 (34) 3292-6100.

How can I become a Tuff reseller?

There are a few ways to resell Tuff products. You can be served by one of our local managers or representatives, or you can open an authorized Start store – a Unishop. Fill out our contact form to be directed to the appropriate channel.

Does Tuff have Sustainability programs?

Yes, Tuff currently has several sustainability programs and actions in the environmental, social, and governance areas. You can learn more about these actions by clicking here.

How do I access the SDS?

Just type in the search bar or go to our downloads page.

I'm an influencer. How can I participate in Tuff campaigns?

If you're interested in participating in a future campaign or action, send an email with your media kit to marketingdigital@startquimica.com.br to be added to our database. Submission does not guarantee participation but offers a chance to be selected.

Are Tuff products biodegradable?

Yes, Tuff products are formulated with biodegradable ingredients, which means that after disposal, they decompose more quickly by living organisms, causing less environmental impact.

Can I use Tuff Chlorine-Free Bleach on black clothes?

Yes. Our Chlorine-Free Bleach can be used on clothes of all colors, including black, dark-colored, and white clothes. It enhances the colors of the fabrics and does not damage them. Follow the instructions on the label for correct use. Remember to always use it combined with your preferred laundry powder or detergent.

Can Tuff Wrinkle-Release cause stains on light-colored fabrics?

No. Tuff Wrinkle-Release has a technology that does not leave visible stains on fabrics, regardless of color. However, we recommend always spraying the product from a distance of 30 cm (12 in) from the garment/fabric.

Can Wrinkle-Release be used on wet and dry clothes?

For the best results, Wrinkle-Release should be applied to dry clothes. Its formula is developed to work more effectively on dry fabrics, ensuring better wrinkle removal. When applied to wet clothes, it may not perform as well. Therefore, we recommend using it on dry garments whenever possible.